Shipping Policy

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped. 
  • We strive to give the highest service and if for any unforseen events such as potential delays due to a high volume of orders or courier service problems that are outside of our control,
  • We will continue to keep in communication.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 


In-store pickup

You can skip the shipping fees with free local pickup. After placing your order and selecting local pickup at checkout, your order will be prepared only if payment has been made and cleared in our bank account and ready for pick up. Our in-store pickup hours are 8am to 4:30pm Monday to Friday, and 8am to 12pm on Saturday. Please have your order Number with you when you come in to collect.

UBER Collect

If you select this option, you will need to arrange with uber to collect, we do not send from our side or arrange for collection. Please send us the drivers details via Whatsapp – 0639575918 to ensure the correct order is collected. 

International Shipping

Rates will vary dependant on the country / region.  Standard rates will not be included. Please contact us at for more information and quotes.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Body graphics tattoo supply pty ltd is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us as well as the courier company which will include a tracking number you can use to check its status. Please allow up to 24 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation, email us at with your name and order number, and we will look into it for you.

Should you have any queries regarding the status of your parcel upon receiving your tracking number, kindly please contact the courier company directly at

Lost, Damaged or Missing Packages

You agree to not hold us responsible or liable for anything that happens to your package after DSV accepts the parcel and has left our warehouse

  • We are not responsible for lost, damaged, late or missing packages once dispatched and collected from our warehouse by the courier company.

We suggest you upgrade your shipping to have insurance if you are concerned about package errors from DSV. (Please contact us directly should you wish to find out more information)

We cannot control and are not responsible for the speed, loss, any damages or any missing packages,

However we can assist you with any of your shipping queries